Normally, if you notify us by 10:00 A.M., we will have it pulled for you the same day. If you call after 10:00 a.m., the box will be available the next day. If there is an emergency, we will work with you in that situation. We really try to make our process convenient for you. You can view the files at our location, send someone to pick them up, or, for an additional charge, we will deliver the box/boxes to you.